Decision Infrastructure for Business Central

Stop Hunting For Problems In Business Central.

OpsGrid is decision infrastructure for Dynamics 365 Business Central. It monitors your ERP continuously, surfaces ranked operational risks to named decision owners, and executes approved actions inside Microsoft Teams.

Decision latency costs $800K–$2.4M per year for a $50M operation — missed OTIF, emergency freight, excess inventory, manual coordination. OpsGrid closes it.

Revenue at Risk

OpsGrid surfaces stockout risk before inventory goes negative. Named items, revenue exposed, decision owner assigned.

Frozen Cash

Dead stock carries a cost most teams never see. OpsGrid identifies slow-moving inventory and flags it to the right owner.

Supplier Risk

OpsGrid scores vendor reliability from live BC data. Poor performance triggers escalation before your operations suffer.

Your subscription could not be saved. Please try again.
Your subscription has been successful.
Beta access — 13 spots remaining
Apply for Early Access
We review every application personally. You'll hear back within 48 hours.
No spam. No unsolicited sales calls. Your answers are read by a human.
60×
Decision Infrastructure
2–3 days → 1–2 hours
85%
Conversational Ops
fewer stockout incidents
$0
Safe Execution
no unauthorized ERP writes
80%
Expedite savings
in first 90 days
The reality today
Business Central knows. Nobody acts.
Your ERP is full of signals: a stockout forming, a supplier PO 8 days overdue, a production order heading for a miss. But extracting that signal means logging in, running reports, building a spreadsheet, calling a meeting, and waiting for a decision that should have taken 10 minutes.

Meanwhile, every year:
  • $400K–$600K in OTIF penalties
  • $100K–$200K in expedite freight
  • $200K in dead inventory
  • $200K–$400K in coordination labour
Because the data and the decision are separated by 48 hours and a chain of emails.
→
What OpsGrid does
Decisions surface. In Teams. Before it costs you.
OpsGrid monitors your Business Central environment continuously and surfaces ranked decisions, by cost impact, directly as actionable cards in Microsoft Teams. No new login, no new dashboard, no training.

Your team can also ask questions in plain English:
"What are my overdue receivables?"
"Status of SO-4721?"
"Which vendors are underperforming this quarter?"
A direct answer from BC arrives in seconds.

InsightOpsHQ watches. Your team asks. ActionOpsHQ executes, with your approval.
→
What changes
Your operation runs on decisions, not meetings.
Modelled on real manufacturing and distribution operations, OpsGrid is engineered for measurable outcomes:
  • Decision latency: 2.3 days → under 2 hours
  • Stockout incidents: down 85%
  • Expedite spend: down 80% in 90 days
  • OTIF: 92% → 97%+
These are the outcomes we are engineering for, and why we are being selective about who we take into beta.

The real competitor isn't another software. It's Excel, email, and the weekly coordination call that consumes 40+ hours of senior time every week. OpsGrid eliminates that. Your Business Central investment finally delivers the return it was always supposed to.
💬
A conversational interface to your entire Business Central data
Your team can ask OpsGrid anything, in plain English, directly in Teams
OpsGrid surfaces decisions and answers questions. When your COO, CFO or ops head needs an answer, they ask and get a response from live Business Central data in seconds.
"What decisions do I need to make today?" "Status of sales order SO-4721?" "What are my overdue receivables?" "Which vendors missed SLA this quarter?" "What's blocking production this week?" "How much budget is left for purchasing?" "Show me pending payments over $10,000"
$800K–$2.4M
Annual cost of decision latency
per company
2 weeks
Target deployment time
no change to Business Central setup
30 days
To first measurable ROI
or 50% refund
97%+
OTIF target outcome
from 92% baseline
13
Beta spots available
selective early access
76% of organisations that embed AI into a formal decision governance model report 25%+ operational improvement, Hackett Group 2026 Supply Chain Key Issues Study. The other 24% are still piloting.
Analyst "Not every AI system should be allowed to operate near physical or financial consequence. The closer AI gets to execution, the greater the need for context, governance, and human oversight." — ARC Advisory Group, Supply Chain Decision Intelligence, 2026. OpsGrid's approval-before-write architecture is the implementation of this principle.
ops-alerts COO · VP Ops · Plant Manager 9 members
Today, April 30 · Critical · 07:02
OG
InsightOpsHQAPP07:02
📦 Inventory · INV-01 · Stockout Risk
3 items approaching stockout — $9,250 revenue at stake within 7 days
Critical
ATHENS Desk (1896-S)4.7 days cover · $5,900 at risk
PARIS Chair (1900-S)5.8 days · $2,250 at risk
ROME Chair (1908-S)6.1 days · $1,100 at risk
Preferred vendor lead time5 days · London Postmaster
Reorder points breached2 of 3 items
Reorder window closes within 24–48 hours to avoid stockout on ATHENS Desk. Vendor lead time means action today.
OG
InsightOpsHQAPP07:04
🛒 Purchasing · PUR-01 · Overdue Purchase Orders
2 supplier POs overdue — SO-4721 ($18,600) ships May 3, OTIF breach likely
Critical
PO-2026-00031 · London Postmaster8 days overdue · $42,350 · 0 received
Items: ATHENS Desk ×50, PARIS Chair ×88Not receipted
PO-2026-00028 · Cronus Cardboard3 days overdue · $9,850
Sales order at riskSO-4721 · ships May 3 · $18,600
OTIF breach if unresolvedCertain by May 3
Escalation window closes tonight. SO-4721 customer SLA is fixed — no room to reschedule without a breach.
OG
InsightOpsHQAPP07:06
🏭 Manufacturing · MFG-02 · Production At-Risk
2 production orders at risk of missing due date this week
Critical
PRO-2026-0008 · Airpot ×20Due May 3 · Component shortage
Heating Element shortfallNeed 40, have 22 — short 18
Water Tank shortfallNeed 20, have 12 — short 8
PRO-2026-0005 · Autodrip Lite ×12Due Apr 30 · Not yet started
PRO-0005 componentsAll sufficient — can start now
Combined revenue at risk$2,100
PRO-0008 cannot complete by May 3 without emergency component PO today (5-day vendor lead time). PRO-0005 is recoverable if started this shift.
OG
InsightOpsHQAPP07:09
🛒 Purchasing · PUR-04 · Approval Bottleneck
3 POs pending 24–48 hours — PO-052 escalates to COO in 4 hours
Critical
PO-052 · London Postmaster · $24,60031 hrs pending · VP Ops required
PO-049 · World Wide Import · $4,20026 hrs · Procurement Mgr
PO-047 · Cronus Cardboard · $9,80024 hrs · VP Ops
Auto-escalation to COO in4 hours
PO-052 is the priority — approve, modify, or reject before 11:09 AM to prevent COO escalation.
Warning alerts · 07:15
OG
InsightOpsHQAPP07:15
📦 Inventory · INV-02 · Dead Stock
$34,200 in dead stock — 60+ days no movement across 6 items
Warning
STOCKHOLM Bookcase (70010)94 days · $12,400 · 15 units
MUNICH Swivel Chair (1964-W)78 days · $8,750 · 25 units
LONDON Conference Table (80100)63 days · $7,100 · 4 units
3 further items$5,950 combined
Monthly carrying cost at 1.5%$513/month · $6,156/year if held
STOCKHOLM Bookcase: zero movement since Feb 2026. Consider promotional pricing or write-down before Q2 close.
OG
InsightOpsHQAPP07:17
🛒 Purchasing · PUR-02 · Committed Spend vs Budget
Purchase budget 92% committed — $13,300 remaining for April
Warning
Monthly budget$180,000
Actual posted this month$92,400 · 51%
Committed in open POs$74,300 · 41%
Remaining$13,300 · 7%
Breach riskYes — if PO-029 receipts before Apr 30
PO-029 ($22,100) receipt date is May 1 but could post in April 30. Confirming May receipt resolves the breach risk.
OG
InsightOpsHQAPP07:19
🏭 Manufacturing · MFG-03 · Component Availability
3 component shortages across this week's production schedule (52 units)
Warning
Week Apr 28 – May 4 · 3 orders52 finished units planned
Heating ElementNeed 60 · Have 22 · Short 38
Water TankNeed 40 · Have 12 · Short 28
Filter AssemblyNeed 52 · Have 48 · Short 4
All other components (9)Sufficient
Heating Element and Water Tank both source from Vendor 10000 — one consolidated PO qualifies for volume discount.
OG
InsightOpsHQAPP07:21
📦 Inventory · INV-03 · Multi-Location Imbalance
BLUE overstock + RED stockout risk — internal transfer saves $7,150
Warning
ATHENS Desk · BLUE location42 days cover · surplus
ATHENS Desk · RED location3.1 days cover · critical
Suggested transfer BLUE → RED18 units · balances to ~22d each
PARIS Chair imbalanceTransfer 30 units recommended
Transfer vs external reorderSaves $7,150 · bypasses 5-day lead time
RED location stockout window is 3.1 days — internal transfer must happen today to avoid triggering an external PO.
OG
InsightOpsHQAPP07:24
🛒 Purchasing · PUR-03 · Vendor Reliability Scorecard
Q2 vendor OTD review — London Postmaster at 62%, flagged for SLA review
Warning
World Wide Import (30000)94% on-time · 16 deliveries · avg +0.8d
Cronus Cardboard (20000)88% on-time · 8 deliveries
London Postmaster (10000)62% on-time · 5 late in 90 days · avg +4.2d
LP — ATHENS Desk specifically3 of 5 deliveries late
RecommendationDual-source ATHENS Desk
London Postmaster's 4.2-day average delay on ATHENS Desk caused 2 of this quarter's OTIF breaches directly.
OG
InsightOpsHQAPP07:27
🏭 Manufacturing · MFG-04 · Work Center Capacity
Assembly Work Center at 118% capacity next week — bottleneck forming May 5–11
Warning
Machine Work Center74% utilisation · 37h of 50h
Assembly Work Center118% · 59h planned vs 50h available
Overload periodMay 5–11 · 3 orders competing
Orders at riskPRO-0011, PRO-0012, PRO-0014
Option A: delay PRO-0014 by 3 daysResolves overload · low customer impact
Assembly is the critical path for 4 of 5 finished goods. Without rescheduling, PRO-0011's due date is at risk.
Insights & opportunities · 07:30
OG
InsightOpsHQAPP07:30
🏭 Manufacturing · MFG-01 · Margin–Production Alignment
2 high-margin items not in production — $780/day contribution uncaptured
Insight
Autodrip SP-SCM100450.6% margin · In production ×15
Airpot SP-SCM100934.8% margin · In production ×20
Airpot Duo SP-SCM101128.5% margin · Not in production
Autodrip Lite SP-SCM100831.2% margin · Not in production
Est. daily contribution if scheduled$780/day
Autodrip Lite: 31.2% margin with zero active production orders. Scheduling 20 units = $450 contribution at current price — if demand exists.
OG
InsightOpsHQ · ActionOpsHQAPP07:32
📦 Inventory · INV-04 · Reorder Draft PO — ActionOpsHQ
Draft PO ready — $54,625 across 5 items. Nothing posts to BC until you approve.
Action Ready
PO-DRAFT-001 · London Postmaster$54,625 · 5 items
ATHENS Desk (1896-S) ×50$39,025
PARIS Chair (1900-S) ×100$15,600
Expected receiptMay 5, 2026
BC statusDraft — not released, not sent to vendor
Approval releases the PO in BC and triggers vendor notification. Full audit trail posted to the opsgrid-audit channel.
OG
InsightOpsHQAPP07:35
🛒 Purchasing · PUR-05 · PO Consolidation Opportunity
Consolidate 3 London Postmaster lines — save $3,291 in volume discount
Insight
London Postmaster · 3 items at reorder$65,825 combined
ATHENS Desk ×50$39,025
PARIS Chair ×100$15,600
ROME Chair ×80$11,200
Volume discount at >$25K (5%)Saves $3,291 vs 3 separate POs
OG
InsightOpsHQAPP07:41
📦 Inventory · INV-05 · Demand Forecast Accuracy
Q1 forecast report — 2 items driving $48K in missed or excess revenue
Insight
ATHENS Desk (1896-S)MAPE 34% · under-forecast · $28K missed
PARIS Chair (1900-S)MAPE 22% · under-forecast · $20K missed
STOCKHOLM Bookcase (70010)MAPE 41% · over-forecast · $12K dead stock
Accurate items (MAPE <20%)8 of 11
Recommended actionATHENS Desk: reorder point 10 → 14
ATHENS Desk under-forecast for 3 consecutive quarters. Likely seasonal uplift not captured in current model.
OG
InsightOpsHQ · MRPAPP07:44
🏭 Manufacturing · MFG-05 · MRP Recommendation Surface
MRP ran 03:00 AM — 4 recommended actions, all pending your approval
Action Ready
New prod order: Airpot Duo ×302 open SOs · recommended start June 6
New prod order: Autodrip ×25Safety stock breach projected June 10
Purchase: Heating Element ×80Covers 2 orders + safety stock
Cancel PO-041 (obsolete component)No demand · saves $2,400
BC statusAll pending — nothing posted without approval
MRP output is recommendation only. Each action posts to BC only after your explicit approval.
Daily digest · generated 07:00
OG
InsightOpsHQ · Daily DigestAPP07:00
📊 Daily Brief · April 30, 2026 · CRONUS International
15 decisions surfaced across 3 modules. $9,250 at risk. $10,500 in savings identified.
Summary
Critical alerts4 — act now
Warning alerts6 — monitor today
Insights & opportunities5
Highest priorityPO-031 overdue 3d · SO-4721 at risk May 3
Quickest winINV-03 internal transfer · saves $7,150 · no new PO
POs awaiting your approval3 · waiting 24–31 hours
Yesterday's decisions actioned4 of 4 ✓
Ask OpsGrid about your Business Central data…
InsightOpsHQ · BC monitoring active · ActionOpsHQ requires human approval for every write · All actions logged to the opsgrid-audit channel
Sample messages above are indicative only. Card content, format, and data are illustrative. Actual implementation may differ based on your BC configuration and business requirements.

Is your team live on Dynamics 365 Business Central? Forward this to your IT lead or BC admin →

What's your number?

Estimate your annual decision latency cost

Based on IntelliConnectQ's analysis across mid-market BC deployments — decision latency costs $800K–$2.4M annually for a $50M company. Scale by your revenue and average response time.

Estimated annual cost of decision latency
$640K – $1.9M
Includes OTIF penalties, expedite freight, dead inventory, and coordination labour. This is what OpsGrid recovers in the first 90 days.
Share this estimate on LinkedIn
"We were spending two to three days chasing down decisions that should have been made in the morning. The first week on OpsGrid, three of those decisions arrived in Teams before I had my coffee."
— VP Operations, mid-market distributor (US)  ·  Beta participant
13 beta spots remaining — reviewed within 48 hours

Ready to see this in your Business Central environment?

We start with a free Decision Latency Audit — we map exactly where your BC data is getting stuck and what it's costing you. No slides. No obligation. Just a number.

Dynamics 365 Business Central required · 2-week implementation · Guaranteed ROI in 30 days or 50% refund

Built from live deployments

OpsGrid is built from real production implementations.

Every feature in OpsGrid was first deployed in production for mid-market manufacturers. Built before OpsGrid became a product:

  • 01
    Conversational ERP layer — 6 clicks reduced to 1 message, across 3 departments
    Deployed for a mid-market manufacturer. Sales, ops, and finance teams query live ERP data in plain language — no report builder, no IT ticket.
    Read the deployment case study →
  • 02
    Employee lifecycle automation — 4,500+ employees across 7 companies, 0 manual steps
    Built for an MSP managing HR operations across 7 client companies. Onboarding, offboarding, and role changes automated end-to-end with zero manual intervention.
    Read the deployment case study →
  • 03
    Supplier invoice reconciliation AI agent — 10 suppliers, 0 manual matching steps
    Deployed for a manufacturer receiving invoices across 10 suppliers in different formats. AI agent matches, flags discrepancies, and routes exceptions — accounts payable team reviews only outliers.
    Read the deployment case study →
Why most AI deployments don't scale

Beyond the Pilot: Why OpsGrid Is Designed Differently

83% of operations teams running AI pilots find insights surface but decisions still happen in meetings and email. The problem is governance: no named decision owner, no trigger, no approval trail, no audit.

OpsGrid is the governance layer. Every ranked decision has an owner. Every approval has an audit trail. Every recommendation is grounded in live Business Central data, not a weekly export. That is why OpsGrid is production infrastructure — not another pilot.

Decision ownership
Every signal is assigned to a named decision owner with a response SLA — no ambiguity about who acts.
Governed approval
Nothing writes to Business Central without explicit human approval. An architectural constraint, not a policy setting.
Full audit trail
Every decision, every override, every approval is logged. You have a defensible record of how your operation was run.
What's being built
OpsGrid Roadmap
InsightOpsHQ is live in alpha. Here is what comes next — sequenced by the operational pain that costs manufacturing, distribution, and logistics leaders the most.
▶ In Alpha Now
InsightOpsHQ — Decision Intelligence
Monitors Business Central continuously and surfaces ranked, cost-weighted decisions in Microsoft Teams — before your team even opens a report.
  • Stockout risk detection with revenue-at-stake calculation
  • Overdue PO alerts with OTIF breach timeline
  • Production order at-risk with component shortage cascade
  • Dead stock and location imbalance identification
  • Conversational query — ask anything about your Business Central data in plain English
Pain addressed: 48-hour decision latency · $400K–$600K/yr in missed OTIF · 40+ hours/week of manual coordination
ActionOpsHQ — Execution Layer
Turns decisions into actions — with human-in-the-loop approval gates, full audit trail, and a decision library that learns over time.
  • Draft purchase orders, transfer orders, and reschedules from Teams — one click
  • Smart approval routing to the right person based on decision type and value
  • Auto-escalation when approvals stall beyond SLA thresholds
  • Decision outcome tracking — system learns what works
  • Nothing posts to Business Central without explicit approval
Pain addressed: 2–3 hour approval bottlenecks · Manual execution after a good decision · Compliance and audit trail gaps
Finance & Receivables Intelligence
Surfaces cash flow risk, overdue receivables, and budget breaches to CFOs and profit-centre heads before they become board-level surprises.
  • Overdue receivables ranked by value and aging — with suggested actions
  • Budget vs committed spend with breach prediction by week
  • Cash flow risk flagged 7–14 days ahead based on outstanding payables and receivables
  • Payment terms compliance monitoring across customer accounts
  • Ask: "What are my overdue receivables over $50K?" — instant answer
Pain addressed: Working capital surprises · CFO visibility into cash flow · Manual AR chasing processes
Vendor & Supplier Intelligence
Continuous on-time delivery scoring, dual-source risk detection, and SLA compliance monitoring — so you know which suppliers are a ticking clock before they cause a miss.
  • On-time delivery scorecard updated after every receipt
  • Single-source dependency alerts for critical SKUs
  • Vendor SLA breach prediction based on delivery history patterns
  • Automated SLA review requests routed to procurement team
  • Alternative vendor recommendations surfaced from Business Central data
Pain addressed: Supplier concentration risk · OTIF penalties from unreliable vendors · Manual vendor performance reviews
○ Planned — Q1 2027
Customer SLA & Sales Order Management
Predicts customer SLA breaches 48–72 hours before they happen — giving your team time to expedite, reallocate, or communicate proactively instead of apologising after.
  • SLA breach prediction based on inventory, production, and delivery lead times
  • Proactive customer communication recommendations with draft messages
  • Order fulfillment risk ranked by customer revenue and relationship value
  • Sales team alerts before customers call to complain
  • NPS and churn risk correlation to fulfillment performance
Pain addressed: Customer SLA misses · Reactive firefighting on order delays · $300K+/yr in contract risk from churn
○ Planned — Q2 2027
Production Planning Optimisation
Connects MRP output, work center capacity, and component availability into a single daily decision brief for plant managers and COOs — replacing 40 hours of manual planning.
  • MRP recommendation surface — review and approve in Teams, not in Business Central
  • Work center capacity overload detection with rescheduling suggestions
  • Margin-production alignment — highest-margin items prioritised in production schedule
  • Component shortage cascade analysis across all active production orders
  • Demand forecast accuracy tracking with safety stock optimisation
Pain addressed: 40 hours/week of manual planning · Production order misses · Margin erosion from poor scheduling
○ Year 2 — 2027
Multi-ERP & Supply Chain Expansion
Extending OpsGrid beyond Business Central to Supply Chain Management, Finance Operations, and third-party ERPs — for enterprises running multi-system operations.
  • Dynamics 365 Supply Chain Management integration
  • Finance & Operations module coverage
  • Third-party ERP connectors (SAP, Oracle — via API gateway)
  • Cross-system decision intelligence for multi-entity organisations
  • International deployment: UK, Canada, EU, Australia
Pain addressed: Multi-ERP fragmentation · Decisions needing data from more than one system · Enterprise-scale operational complexity
13 beta spots remaining — reviewed within 48 hours

Ready to audit your decision latency?

We start with a free Decision Latency Audit — we map exactly where your Business Central data is getting stuck and what it's costing you. No slides. No obligation. Just a number.

Dynamics 365 Business Central required · 2-week implementation · Guaranteed ROI in 30 days or 50% refund

About OpsGrid
01 · InsightOpsHQ
What you see
  • Continuously monitors Business Central — detects stockout risk, overdue POs, production at-risk, dead stock, budget breach, and more
  • Ranks every decision by cost impact and surfaces it as an actionable card in Microsoft Teams
  • Ask anything in plain English — order status, vendor performance, overdue receivables — answered from live BC data in seconds
  • Powered by AskOps: IntelliconnectQ's conversational ERP interface, built into OpsGrid for Business Central
02 · ActionOpsHQ Q3 2026
What you do
  • Drafts the response — purchase orders, transfer orders, reschedules — with full BC-native context
  • Routes to the right approver based on decision type and value threshold
  • Nothing posts to Business Central without explicit human approval
  • Every action logged to an audit channel; every outcome tracked — system learns which patterns work over time
03 · The Platform
Built into Teams. Built for BC.
  • No new dashboards, no new logins, no training — OpsGrid lives where your team already operates
  • Designed specifically for Dynamics 365 Business Central — not a generic ERP integration, not a re-skinned Power BI dashboard
  • 2-week deployment. ROI in 30 days or 50% refund.
Further Reading

Thinking on decision infrastructure, AI in operations, and Dynamics 365 BC — from the IntelliConnectQ team.

Decision Intelligence · Tools
OpsGrid vs. Microsoft Dynamics 365 Copilot for Business Central
Proactive decision routing vs. reactive Q&A — which tool solves your actual problem.
Read the comparison →
Manufacturing · AI Strategy
Your AI Pilot Succeeded. Your Operations Didn't. Five Root Causes.
The five root causes behind 80% of manufacturing AI pilots that never reach production.
Read the analysis →
AI Agents · Operations
One Invoice Workflow Changed How Our Clients Think About AI
How automating a single process shifted an organization from tribal knowledge to scalable operations.
Read the case →
Strategy · Data Integration
How to Unify ERP, CRM, and Operations Data (Without Ripping Everything Out)
A practitioner's guide to building unified operations data infrastructure without system replacement.
Read the guide →
AI Agents · Finance
Building an AI Agent for Supplier Invoice Reconciliation
Same infrastructure as the order query deployment — extended to automatically match invoices against POs and route exceptions.
Read the case →
Conversational ERP · Strategy
Conversational ERP vs Traditional ERP Navigation — What Changes
Not a replacement. A layer that removes the navigation overhead between your team and live ERP data. Three workflows, before and after.
Read the guide →
AI Strategy · ROI
AI Agent ROI in Manufacturing — How to Calculate It Before You Build
The four-variable framework and interactive calculator for building an AI agent business case grounded in your actual query volume and cost.
Read the guide →